Automate customer engagement at scale with YUMES. Our cutting-edge AI chatbot solution helps entrepreneurs and businesses improve response times from hours to seconds, delivering exceptional customer experiences 24/7.
Trusted by thousands of businesses worldwide
YUMES combines powerful AI technology with intuitive tools to help you deliver exceptional customer experiences at scale. From intelligent automation to advanced analytics, we've built everything you need to transform your customer interactions.
Upload your knowledge base, documents, FAQs, and product information. Our AI learns from your content to provide accurate, contextual responses that match your brand voice and expertise. Support for multiple file formats including PDF, DOC, TXT, CSV, and more.
Gain deep insights into customer conversations with comprehensive analytics. Track conversation metrics, identify common questions, measure customer satisfaction, and optimize your chatbot's performance with data-driven decisions.
Seamlessly transfer complex conversations to human agents when needed. Our intelligent routing system recognizes when escalation is required and provides your team with full conversation context for a smooth handoff.
Connect with customers globally in over 50 languages. Our AI automatically detects the customer's language and responds accordingly, breaking down language barriers and expanding your market reach effortlessly.
Get started quickly with pre-built templates optimized for your industry. Whether you're in e-commerce, healthcare, finance, real estate, or SaaS, we have ready-to-deploy conversation flows that work out of the box.
Never miss a customer inquiry. YUMES works around the clock to engage with your customers, answer questions, qualify leads, and provide support – even when your team is offline. Deliver consistent service across all time zones.
YUMES combines enterprise-grade technology with an intuitive interface. Deploy in minutes, customize without code, and scale to millions of conversations.
Getting started with YUMES is effortless. Our streamlined onboarding process takes you from signup to your first conversation in under 5 minutes. No technical expertise required, no complicated setup procedures – just simple, intuitive configuration that gets you up and running immediately.
Sign up with your email and create your workspace. No credit card required for the trial.
Import your FAQs, documents, and knowledge base. Our AI processes and learns from your content instantly.
Personalize the chatbot appearance, configure conversation flows, and deploy to your website with a single line of code.
Track performance in real-time, analyze conversations, and continuously improve based on insights.
<!-- Add YUMES to your website -->
<script src="https://cdn.yumes.co/widget.js"></script>
<script>
window.YumesWidget.init({
apiKey: 'your-api-key',
position: 'bottom-right',
theme: 'auto',
greeting: 'Hi! How can I help?'
});
</script>YUMES leverages state-of-the-art natural language processing and machine learning models to understand context, intent, and sentiment. Our AI doesn't just match keywords – it comprehends complex queries, maintains conversation context across multiple messages, and delivers intelligent, human-like responses.
Advanced NLP models that comprehend user intent, even with typos, slang, and complex phrasing.
Maintains conversation history and context to provide relevant, coherent responses throughout the interaction.
Detects customer emotions and adjusts responses accordingly, escalating frustrated customers to human agents.
AI improves over time by learning from conversations, feedback, and corrections.
YUMES integrates seamlessly with all major platforms and communication channels. Deploy your AI chatbot across your website, mobile app, social media, messaging platforms, and more – all managed from a single, unified dashboard.
Deploy across website, WhatsApp, Messenger, Instagram, Discord, Slack, and more. Manage all conversations in one place.
Chrome and Firefox extensions allow your team to access YUMES insights and controls directly from their browser.
iOS and Android apps give you full control on the go. Monitor conversations, respond manually, and adjust settings from anywhere.
RESTful API and webhooks enable custom integrations with your existing tools, CRM, helpdesk, and business systems.
From customer support to lead generation, YUMES adapts to your specific business needs and delivers measurable results across all customer interaction scenarios.
Revolutionize your customer support operations by automating responses to common questions, troubleshooting issues, and providing 24/7 assistance. YUMES handles routine inquiries instantly, freeing your support team to focus on complex issues that require human expertise.
Turn website visitors into qualified leads automatically. YUMES engages prospects with personalized conversations, asks qualifying questions, collects contact information, and schedules meetings – all while you sleep. Never let a potential customer slip through the cracks.
Provide instant technical assistance with AI-powered troubleshooting. YUMES guides users through common technical issues step-by-step, provides relevant documentation, and collects diagnostic information before escalating complex problems to your technical team.
Transform browsers into buyers with intelligent product recommendations and personalized shopping assistance. YUMES helps customers find exactly what they need, answers product questions, assists with checkout, and reduces cart abandonment.
Streamline HR processes and employee onboarding with automated assistance. YUMES answers common HR questions, guides new employees through onboarding procedures, explains benefits and policies, and ensures consistent information delivery across your organization.
Automate appointment scheduling and eliminate back-and-forth communication. YUMES checks availability, books appointments, sends confirmations and reminders, and handles rescheduling requests – integrating seamlessly with your calendar system.
YUMES delivers enterprise-grade functionality with consumer-friendly simplicity. Every feature is designed to scale with your business.
Monitor every conversation in real-time with our comprehensive analytics dashboard. Track key performance indicators, identify trends, measure customer satisfaction, and make data-driven decisions to continuously improve your chatbot's performance.
Total conversations, resolution rate, escalation rate, average session duration, and more.
CSAT scores, sentiment analysis, customer feedback, and satisfaction trends over time.
Response time, accuracy metrics, successful resolutions, and conversation completion rates.
Identify trending topics, common questions, knowledge gaps, and areas for improvement.
Design sophisticated conversation flows tailored to your business processes. Use our visual flow builder to create conditional logic, branching paths, data collection forms, and complex decision trees without writing a single line of code.
Drag-and-drop interface for creating complex conversation flows with conditional branching.
Collect and use customer data throughout conversations for personalization.
Connect to external systems to fetch or update data during conversations.
Test different conversation approaches and optimize based on performance data.
Your data security is our top priority. YUMES is built with enterprise-grade security features, including end-to-end encryption, SOC 2 Type II certification, GDPR compliance, and role-based access controls to protect your sensitive information.
End-to-end encryption for all data in transit and at rest using industry-standard protocols.
SOC 2 Type II, GDPR, CCPA, and HIPAA compliance for regulated industries.
Role-based permissions, SSO integration, and multi-factor authentication.
Choose your data storage location to comply with regional data regulations.
Build and maintain a robust knowledge base that powers accurate responses. Upload documents, create FAQs, import from existing systems, and continuously update your AI's knowledge to ensure it always provides current, accurate information.
Import PDF, DOCX, TXT, CSV, JSON, and HTML files to build your knowledge base.
Track changes to your knowledge base with full version history and rollback capabilities.
Connect to your existing documentation systems for automatic knowledge updates.
Identify knowledge gaps, duplicate content, and outdated information automatically.
Seamlessly blend AI automation with human expertise. Our intelligent routing system knows when to handle inquiries automatically and when to escalate to human agents, ensuring customers always get the right level of support.
Automatically escalate based on sentiment, keywords, complexity, or customer request.
Route to specific agents based on expertise, availability, workload, or customer history.
Provide agents with full conversation history and customer context for seamless handoffs.
Manage urgent requests with priority routing and SLA-based escalation rules.
Generate comprehensive reports on chatbot performance, customer interactions, and business impact. Export data in multiple formats for deeper analysis, board presentations, or integration with your business intelligence tools.
Build custom reports with the metrics that matter to your business using our report builder.
Automate report generation and delivery via email on daily, weekly, or monthly schedules.
Export conversations, analytics, and customer data in CSV, JSON, or Excel formats.
Programmatic access to all data via RESTful API for custom integrations and analysis.
Try YUMES free for 7 days with full access to all features. No credit card required. After your trial, continue for just $25/month with unlimited conversations and support.
Everything you need to automate customer engagement and scale your business
No limits on the number of conversations or messages
Upload unlimited documents and train on your data
Multi-language support with automatic detection
Comprehensive insights and performance metrics
Seamless handoff to your support team when needed
Embed chatbot on your website with one line of code
iOS and Android apps for on-the-go management
Chrome and Firefox extensions for quick access
WhatsApp, Messenger, Instagram, Slack integration
RESTful API for custom integrations
Visual flow builder for complex workflows
15+ pre-built templates for quick deployment
Automatic emotion detection and response adjustment
Test and optimize conversation strategies
Full customization of colors, logos, and messaging
SOC 2, GDPR, CCPA compliance included
Guaranteed reliability and availability
Email and chat support with fast response times
Continuous AI improvements and new features
Automatic daily backups with point-in-time recovery
Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees. Your service will continue until the end of your current billing period.
After your 7-day free trial, you'll be prompted to enter payment information to continue using YUMES at $25/month. If you choose not to continue, your account will be downgraded and your chatbot will be deactivated.
No. Your $25/month subscription includes unlimited conversations, messages, and users. There are no hidden fees or usage-based charges.
Yes! For larger organizations with specific requirements, we offer custom enterprise plans with dedicated support, SLA guarantees, custom integrations, and more. Contact us to discuss your needs.
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and also support PayPal for monthly subscriptions.
Absolutely. We use bank-level encryption, are SOC 2 Type II certified, and comply with GDPR, CCPA, and other data protection regulations. Your data is never shared with third parties.
Start your free 7-day trial today or contact us to learn how YUMES can help your business scale customer interactions.
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